Multivendor LCMS Maintenance
Keep Your LCMS Systems Humming
Prevent downtime and instrument issues from sapping sample throughput and lab productivity. Discover the new standard in analytical instrument service with ZefSci multivendor LCMS maintenance. Contact us for more information or to get an instant service quote today.
ZefSci…. The Way LCMS Service Should Always Be
Our Trusted Partners
Expert Engineers at Every Bench
ZefSci multivendor service puts years of OEM technical expertise in every corner of your lab. Every engineer we send your way brings 5-20+ years of field service experience, as well as cross-training on a wide range of brands and instruments. This helps you receive maintenance on different equipment at the same time.
True Multivendor Service at Reduced Costs
Reduce your cost of ownership and consolidate all maintenance and repair needs into one simple service contract for your LCMS systems. ZefSci service engineers can troubleshoot, clean, recalibrate and perform timely PMs on any OEM mass spectrometers including mismatched LC front ends….no more vendor finger-pointing.
We’re getting great engineers for a fraction of the price. Plus, better response time and great service. It’s a no-brainer.
One of my goals was to reduce our spending. All our machines had different service contracts and we needed to consolidate. But I also wanted to prioritize. We need 48-hr turnaround on top machines, but our back-up backups could wait. Zef was willing to take over all our machines AND put them on a plan that makes sense for us.
If you have an issue with a system and you’re working with an OEM, there is a lot of finger pointing that leaves you in limbo. ZefSci honestly looks for the problem. They own it.
Our decision to move to ZefSci for servicing our SCIEX mass spectrometers allowed us to save substantially in costs and contributed to improving our bottom line. We’re happy.
We’ve decided! We may buy our mass spec from anyone, but you will be our partner for support.
Big Team Service. Small Team Feel.
Working with ZefSci feels different than the typical service experience. LCMS service is all we do. Our support line is staffed with real people – not automated software. Our response time never goes beyond 48 hours. Our account managers are former service engineers. Novel software automates scheduling, expediting parts and tracking assets. And we can accommodate atypical needs including customized plans, relocation, scheduling and billing that most service providers won’t touch.EXPLORE SERVICES
Work With a Trusted Partner
Whether you’re in pharma, biopharma, or academic lab doing discovery or CRO, toxicology lab doing quantitation, ZefSci can send expert engineers to your lab, save you money, and increase your uptime.get a quote